He didn't stay long, but he wouldn't have returned at all if he'd realized Microsoft was going to be even a fr of the size it turned out to be. 4 The question to ask about an early stage startup is not "is this pany taking over the world?" but "how big could this pany get if the founders did the right things?" And the right things often seem both laborious and onsequential at the time. In Airbnb's case, these consisted of going door to door in New York, recruiting new users and helping existing ones improve their listings. When I reer the Airbnbs during YC, I picture them with rolly bags, because when they showed up for tuesday dinners they'd always just flown back from somewhere. Their standards for customer service have been set by the panies they've been customers of, which are mostly big ones. Tim Cook doesn't send you a hand-written note after you buy a laptop.
When anyone agreed to try Stripe they'd say "Right buying essays online then, give me sudan genocide essay your laptop" hobbes v filmer essay and set them up on the spot. There are two reasons founders resist going out and recruiting users individually.
But in fact they're famous within YC for aggressive early user acquisition. They unconsciously judge larval startups by the standards of established ones. Once the engine was going, it would essay keep going, startups building things for other startups have a big pool of potential users in the other panies we've funded, a good metaphor would be the cranks that essay car engines had before they got electric starters. And none took better advantage of it than Stripe. They're like someone looking at a newborn baby and essay concluding "there's no way this tiny creature could ever acish anything." It's harmless if reporters and know-it-alls dismiss your startup. But there was a separate and laborious process to get it going.